Refund policy

All Sales are Final and no Returned Merchandise is accepted unless authorization has been given. All claims must be made within 5 days from receipt of order. There is a 10% restocking charge on each order unless fault or error is ours. Shipping fees will not be refunded unless fault or error is ours and authorization was given. Please open your parcels immediately and inspect for damage or shortages. If your order has been processed and/or picked and you request the order to be canceled before it ships there is a 15% restocking fee. Returned Merchandise can be returned to

Haus of Shanel

5900 Maxham Rd Suite 5,

Austell, Georgia 30168

Phone:(678)909-6299